pet care counselor
The Pet Care Counselor is responsible for the supervision, control & management of daycare dogs & ensuring the safety of the playgroup. The counselor may also be assigned care of other animals lodging at the facility. Additionally, the counselor is responsible for the maintenance & cleaning of the playrooms as well as other areas of the facility.
Why you’ll love this job
You love to work with dogs & communicate with clients
You have a passion for innovation, keeping up with trends & continuous education related to dog body language, training practices, & safety protocols
You are obsessed with excellence & quality
You enjoy working with clients & internal teams to create a positive & memorable experience for dogs & pet parents alike
You are team-focused & actively contribute to dog safety standards
You are compassionate & committed to positive behavior
You like to have fun!
Interact with dogs in playgroups using appropriate toys & tools to ensure safe levels of play & minimizing stress levels of all dogs in playgroup.
Control level of play by following dog management & control procedures.
Use proper dog handling techniques including use of kennel leads to transfer dogs.
Use proper dog introduction procedures.
Use appropriate praise & dog redirection methods.
Ensure you know all dogs in playgroup & can properly identify them.
Watch all new dogs carefully & immediately report any unusual behavior, or eliminations & injuries.
Review special needs list & manage dogs as instructed.
Plan how dogs will be put in enclosures for meals in accordance to procedure.
Complete dog incident reports timely when required.
Complete maintenance or repair reports as needed.
Lodging Dog Duties
Provide & document potty breaks & exercise for lodging dogs as assigned.
Maintain each pet’s room to ensure that the dog has water & the room is clean & dry.
Perform lodging dog exercise sessions & give treats as assigned.
Ensure potty & room areas are clean at end of assignment.
Perform bath/spa functions (nail trims & bathing) as requested by client & described on the groom card.
Prepare dogs for bathing in accordance to procedures.
Dry dogs completely.
Keep bathing stations stocked with supplies, tools cleaned & ready for use.
Keep groom shop clean.
Follow safety procedures for pets & staff at all times.
Other duties as assigned
High school graduate or GED preferred
Good oral communication skills
Previous work experience demonstrating dependability
Previous experience providing animal care (personal or job related)
Previous customer service or hospitality experience preferred
Self-motivated, independent worker
Proven ability to follow instructions & learn new things
Ability to work in a team environment
Demonstrated flexibility & proven coping skills